Returns & Exchanges

At Saie, we want you to love your glow. If you are not completely satisfied with your purchase, we offer free returns and exchanges on all products within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid USPS shipping label and a packing slip to include inside your return package.

3

Pack and Ship

Securely pack your items in the original Saie box or any sturdy mailer, attach the prepaid label, and drop it off at any authorized USPS location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing